Beauty Advisor; Sales, Stock, Cash - Bluewater

As a Beauty Advisor
, you’ll be at the heart of the SEPHORA customer experience. You’ll bring your passion for beauty to our customer by offering personalised advice, exceptional service, and a warm, welcoming environment for everyone who walks through our doors.

Whether you’re helping someone discover their new signature scent, guiding them through a skincare routine, or supporting the smooth running of daily store operations, you’ll play a key role in delivering the world‑class experience SEPHORA is known for.

If you thrive in a fast‑paced retail environment, love connecting with people, enjoy staying ahead of the latest beauty trends and want to contribute to a values driven and inclusive environment, you’ll feel right at home.

• Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
• Stay up to date with beauty trends, new launches and Sephora’s full product assortment, including exclusive brands.
• Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
• Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
• Process transactions accurately and maintain a tidy, well‑organised cash area at all times.
• Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
• Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
• Support visual merchandising updates and promotional displays that inspire customers.
• Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
• Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).

You’ll be a confident, passionate and customer‑obsessed individual who loves all things beauty. You will also bring:

• Experience in retail, customer service or store operations (cash & stock).
• Strong passion for makeup, skincare and fragrance - product knowledge and application technique experience would be highly beneficial.
• Warm interpersonal skills and the ability to build meaningful client connections.
• Excellent organisational skills and high attention to detail.
• Ability to lift/carry boxes, stand for extended periods and perform physical tasks.
• A proven track record of delivering exceptional service and personalised recommendations.
• A target‑driven mindset with a desire to exceed expectations.
• Ability to multitask, prioritise and thrive in a dynamic, fast‑paced environment.
• Flexibility to work evenings, weekends and holidays as required.