Service Video Advisor at Steele Chevrolet

Enhance customer service by becoming a Service Video Advisor at Steele Chevrolet Buick GMC. This unique role combines automotive knowledge with technology to create informative video assessments.

As a Service Video Advisor, you will play a crucial role in providing customers with transparent video documentation of their vehicle’s service needs. By explaining the technician's prognosis clearly, you will help build trust and understanding between customers and the service department. Your detail-oriented approach and passion for automotive service are essential in delivering a seamless ownership experience.

Key Responsibilities:

• Create professional video documentation of vehicle conditions

• Explain technicians' vehicle prognosis clearly on camera

• Upload and deliver videos promptly for customer review

• Maintain a clean and organized service department

• Assist with internal estimates and vehicle deliveries

Requirements:

• Comfortable explaining service processes on camera

• Punctual and detail-oriented work ethic

• Ability to work independently with minimal supervision

• Valid driver’s license and clean driving record

Your expertise in video communication will redefine customer interactions in the service department.