Customer Service - Bilingual Advantage

Position: Customer Service Role - Bilingual Advantage
Become a valued Bilingual Customer Service Representative in a local uniform and law enforcement equipment provider. Use your keen organizational skills and adaptability to enhance customer interactions.

This position involves reporting directly to the Operations Manager and requires an engaging individual skilled in critical thinking and multitasking. Your responsibilities will include addressing customer needs, processing orders, and managing inquiries in both French and English. A minimum of three years’ experience in a related field is ideal for this role.

Key Responsibilities:

• Deliver exceptional service through phone and email

• Evaluate and respond to customer requests promptly

• Maintain precise order and documentation records

• Troubleshoot issues and resolve customer concerns

• Assist management with administrative support tasks

Requirements:

• Completion of Grade 12 or equivalent

• At least 3 years of customer service experience

• Proficiency in Microsoft Office, especially Excel

• Strong initiative, detail-oriented

• Ability to adapt and handle various tasks

Join us and contribute your bilingual skills to improve our customer service offerings!
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