Part Time Customer Service Associate at Leon’s

Enhance customer satisfaction as a Part Time Customer Service Associate with Leon’s. You'll provide exceptional after-sale support and act as a customer advocate while working in a collaborative environment.

At Leon’s, we seek a Customer Service Associate to ensure outstanding service is delivered to our clientele.

Your role involves assisting customers through various communication channels and maintaining an organized system of service files. Strong problem-solving skills and a positive attitude will help you manage repair service interactions effectively.

Key Responsibilities:

• Train new service associates and provide ongoing training

• Assist customers via phone, in-person, or email

• Set repair technician appointments and confirm them

• Follow up on overdue parts with customers and vendors

• Authorize discounts and credits per established guidelines

Requirements:

• Strong focus on customer satisfaction and positive relations

• Exceptional communication and problem-solving skills

• Ability to maintain professionalism under pressure

• Friendly, confident personality with strong organization skills

• Collaborative teamwork and effective interaction with customers

Bring your commitment to excellence and customer care to Leon’s serving our valued customers.
#J-18808-Ljbffr