Customer Service Specialist

Position: U-Haul Customer Service Specialist
Join U-Haul in Dartmouth, Nova Scotia, as a Customer Service Specialist. Provide outstanding customer support, manage rentals, and maintain equipment to ensure customer satisfaction.

As a Customer Service Specialist at U-Haul, you will be the first point of contact for customers.

Your role will involve assisting with rentals, using technology to expedite service, and ensuring the upkeep of rental equipment. You will play a vital role in fostering positive customer experiences while participating in U-Haul University for professional development.

Key Responsibilities:

• Guide customers through U-Haul products and services

• Manage rentals via smartphone-based systems

• Hook up and install trucks and trailers

• Inspect and clean rental equipment

• Process rental invoices and returns

Requirements:

• Must possess a valid driver's license

• High school diploma or equivalent required

• Capable of lifting equipment and handling physical tasks

• Committed to ongoing training and certification

• Willingness to follow safety protocols

Deliver exceptional service and enhance your career with U-Haul by ensuring customers receive outstanding support and equipment management.
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