Service Advisor

Position: Service Advisor at Steele Auto Group
Transform customer care at Steele Auto Group as a Service Advisor in Dartmouth. Listen to vehicle concerns, provide estimates, and ensure a high-quality client experience every day.

ECI Dartmouth is seeking a dedicated Service Advisor to enhance customer interactions in our commercial transportation solutions team. This role is central to welcoming clients, preparing work orders, and keeping them informed about service updates. Your ability to communicate effectively and manage multiple priorities will ensure exceptional service delivery.

Key Responsibilities:

• Welcome clients and address their vehicle concerns professionally

• Confirm service coverage and communicate next steps clearly

• Prepare accurate estimates for parts and labor

• Create detailed work orders from client and technician input

• Maintain service records and adhere to service standards

Requirements:

• CDK knowledge considered a strong asset

• Experience in a dealership preferred but not required

• Excellent communication and interpersonal skills

• Strong organizational abilities and multitasking

• Valid driver's license with a clean abstract

Elevate client experience through proactive communication and service excellence as a Service Advisor at Steele Auto Group.
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