Bilingual Customer Service Agent
Job in
Dartmouth, Nova Scotia, Canada
Listed on 2026-06-27
Listing for:
Soprema
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, French Customer Service
Job Description & How to Apply Below
This permanent position requires a commitment to customer service excellence. You will be working Monday through Friday and should possess 3 to 5 years of experience in the field. Your adaptability in communication and ability to handle urgent requests will be vital in serving a diverse clientele.
Key Responsibilities:
• Process urgent client requests effectively
• Inform customers about pricing and promotions
• Ensure order prioritization and follow-up
• Demonstrate flexibility under pressure
• Collaborate with internal teams for effective service
Requirements:
• High school diploma or equivalent
• 3 to 5 years of relevant customer service experience
• Strong knowledge of MS Office (Excel and Word)
• Bilingual in French and English
• Excellent communication and organizational abilities
Utilize your language skills and customer focus to thrive as a Customer Service Agent.
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