Bilingual Customer Service Agent

Elevate your career as a Bilingual Customer Service Agent in Dartmouth, Nova Scotia. Utilize your skills to manage client requests in a fast-paced environment while ensuring satisfaction.

This permanent position requires a commitment to customer service excellence. You will be working Monday through Friday and should possess 3 to 5 years of experience in the field. Your adaptability in communication and ability to handle urgent requests will be vital in serving a diverse clientele.

Key Responsibilities:

• Process urgent client requests effectively

• Inform customers about pricing and promotions

• Ensure order prioritization and follow-up

• Demonstrate flexibility under pressure

• Collaborate with internal teams for effective service

Requirements:

• High school diploma or equivalent

• 3 to 5 years of relevant customer service experience

• Strong knowledge of MS Office (Excel and Word)

• Bilingual in French and English

• Excellent communication and organizational abilities

Utilize your language skills and customer focus to thrive as a Customer Service Agent.
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