Customer Service Representative, Centennial Carstar

Customer Service Representative – Centennial Carstar Dartmouth

Centennial Carstar Dartmouth is looking for an organized, motivated individual to join our team as Customer Service Representative.

Full time, 40 hours per week. Monday – Friday, 8:00 am – 5:00 pm.

$18.00 – $22.00 per hour + benefits. Negotiable based on experience.

We are looking for a Customer Service Representative who prioritizes exceptional service and brings a warm, welcoming, and approachable demeanor to the role. Strong communication, organization and problem‑solving skills are key. You will facilitate rental transactions, assist customers with bookings, vehicle pick‑ups, and returns, and ensure an outstanding customer experience. Previous experience is a plus but not required; we are ready to train the right candidate.

• Friendly, professional communication skills
• Organized and detail‑oriented
• Ability to multitask in a busy environment
• Positive attitude and team‑oriented approach
• Comfortable using computers and handling administrative tasks

• Greeting customers and providing a warm welcome
• Answering phone calls and addressing inquiries
• Scheduling appointments
• Assisting customers with rental information and options
• Processing car rental reservations and payments
• Handling customer inquiries and concerns
• Ensuring excellent customer service and satisfaction
• Maintaining a clean and organized reception area
• Assisting with administrative tasks and filing documents
• Collaborating with team members to deliver exceptional experiences

• Customer‑centered culture
• Supportive and team‑oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Opportunities for career advancement

We welcome applications from individuals who are legally eligible to work in Canada.