Client Services Representative at Tartan Tails

Join Tartan Tails Veterinary Hospital in Dartmouth, Nova Scotia, as a full-time Client Services Representative. Help pets and their owners with exceptional customer service and organized scheduling.

We are seeking a compassionate and energetic individual to be a Client Services Representative, playing a vital role in our busy veterinary hospital. Key responsibilities include managing client interactions, scheduling appointments, and providing seamless support to the entire hospital team. An ideal candidate thrives in a fast-paced environment and prioritizes client care, ensuring every visitor's experience is positive and informative.

Key Responsibilities:

• Welcome clients warmly and professionally

• Manage a high volume of calls and inquiries

• Schedule and confirm client appointments efficiently

• Provide information about services and procedures

• Document client communications accurately

Requirements:

• Previous customer service or reception experience

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Ability to work in a fast-paced environment

• Compassionate and calm under pressure

Show your dedication to animal care and client service as part of Tartan Tails' team.
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