Customer Service Agent Kaycan

Position: Full-Time Customer Service Agent Kaycan
Launch your career with Kaycan as a Full-Time Customer Service Agent based in Dartmouth. This on-site role is geared towards delivering outstanding support to our valued customers.

You will be responsible for answering customer inquiries, managing order adjustments, and liaising with head office to ensure timely supply. Equipped with 2-3 years of relevant experience, your role is pivotal in fostering positive customer experiences and maintaining efficient operations. Utilize your strong data entry and organizational skills while working collaboratively with the branch team.

Key Responsibilities:

• Address customer calls and emails professionally

• Make order adjustments and address client inquiries

• Verify product pricing and shipping details

• Update customer records in CRM system

• Collaborate with various branches to meet inventory needs

Requirements:

• 2-3 years in customer service roles

• Experience with data entry and MS Office

• Excellent communication skills

• Strong attention to detail

• Capable of multi-tasking in a dynamic environment

Bring your skills to Kaycan and help us achieve excellence in customer service.
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