Veterinary Client Services

Position: Veterinary Client Services Role
Step into a full-time Client Services Representative position at Tartan Tails Veterinary Hospital, Dartmouth. Engage with clients while providing critical support to ensure pet care is accessible.

As a Client Services Representative, you will serve as the first point of contact for our clients, creating a welcoming environment at our veterinary hospital. This role includes welcoming clients, managing calls, and providing accurate information about our services. Candidates with a passion for helping people and pets will excel in this position, contributing to our mission of delivering exceptional veterinary care.

Key Responsibilities:

• Greet clients and assist with inquiries

• Handle high volumes of incoming communication

• Schedule and manage clients' appointments

• Guide clients through hospital processes and payments

• Maintain accurate client records using software

Requirements:

• Experience in customer service or a client-facing role

• Strong communication skills, both written and verbal

• Ability to multitask and stay organized

• Work effectively in a busy environment

• Compassionate, problem-solver

Be part of a dedicated team making a difference in pet health and client satisfaction.
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