Technical NOC Tier 2 Analyst

Position: Technical NOC Tier 2 Analyst Role
Enhance infrastructure security and efficiency with MNP in the NOC Tier 2 Analyst role. Focus on diagnosing complex issues while enjoying a culture of continuous professional growth.

MNP is looking for a dedicated NOC Tier 2 Analyst to join its Managed Security Services team.

Your role will involve resolving infrastructure incidents, implementing configuration changes, and managing backup operations. Working with a team of experts, you'll gain hands-on experience and contribute significantly to technical documentation and operational processes.

Key Responsibilities:

• Resolve escalated incidents related to network and server issues

• Analyze performance metrics from various monitoring tools

• Execute patch management for operating systems

• Implement firewall configuration changes as required

• Collaborate during incidents with security analysts

Requirements:

• 2-4 years in a NOC Engineer or related role

• Solid knowledge of Windows Server and networking concepts

• Experience with RMM tools and patch management

• Strong communication skills and attention to detail

• Preferred certifications in CompTIA and Azure

Join MNP to make a lasting impact on infrastructure management while developing your skills.
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