Consultant Time and Attendance

Position: Consultant for Time and Attendance at ADP
Step into the role of Consultant for Time and Attendance at ADP, specializing in resolving client software and hardware needs. You'll optimize Time and Labor Management solutions while enhancing payroll accuracy.

This position focuses on client engagement and trust-building while addressing product-related challenges. Your technical knowledge will assist in software application support, and you will work as part of a collaborative team under our hybrid work model. Achieving call metrics will be essential to your success in this role.

Key Responsibilities:

• Understand and address client-specific product challenges

• Resolve Time and Attendance software and hardware issues

• Deliver exceptional service by adhering to best practices

• Collaborate actively with sales and service partners

• Meet required call metrics established by your unit

Requirements:

• Fluency in both French and English

• Demonstrable experience in customer service delivery

• Understanding of hardware and network basics

• Strong organizational and detailed-oriented mindset

• Relevant post-secondary education

Bring your talent in customer service and software knowledge to support ADP clients in effectively managing Time and Labor Management needs.
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