Field Support Analyst at GFL

Position: Field Support Analyst Role at GFL
Step into the pivotal role of Field Support Analyst at GFL Environmental in Dartmouth. You’ll support both end users and senior management, ensuring seamless IT operations across teams.

This challenging position involves managing IT systems, providing top-tier customer service, and delivering technical support across various sites. You'll be responsible for diagnosing incidents, maintaining infrastructure, and upholding IT governance standards in a logistics-focused environment.

Key Responsibilities:

• Act as the primary IT liaison for user support

• Maintain and oversee computing environments and networks

• Resolve cross-technology incidents with minimal supervision

• Evaluate and implement new IT solutions and upgrades

• Write and enforce IT knowledge base and policies

Requirements:

• Degree/diploma in Computer Science or related field

• 1-2+ years of experience in end-user IT support

• Advanced troubleshooting and problem-solving abilities

• Strong governance and process management skills

• Mobile with a valid driver’s license and willingness to travel

Leverage your IT expertise to enhance operational efficiency at GFL Environmental.
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