Youth Client Relations Liaison; Weekend

Youth Housing Client Relations Liaison

Location: Dartmouth NS, NS

Salary Range: $22.00/ hour

Employment Term: Part time (24 hours per week) (Saturday and Sunday days)

Reports To: Youth Housing Coordinator

General Description:

The Mi’kmaw Native Friendship Centre’s newest building is a newly developed housing facility, and we are looking to hire a part time overnights Youth Housing Client Relations Liaisons.This new facility is a newly renovated Youth Housing complex, located in Dartmouth, NS. It will offer culturally appropriate programming and residence to urban Indigenous youth experiencing and who are transitioning from foster care to supportive temporary housing.

The purpose of The new facility is to provide clients with a safe and culturally rich living environment. Safety is of the utmost importance in offering supports at This new location.

This role will require strict confidentiality, strong boundaries and crisis management skills. The Youth Housing Client Relations Liaisons will work with residents to establish plans for long-term housing and stability using a client-centred model of practice that is anti-oppressive, decolonized and trauma-informed. Indigenous clients with complex needs may experience a variety of barriers when trying to access and maintain housing and other services including physical health, mental health, and substance use challenges and varying levels of abilities and life skills.

The facility will connect its clients with the wrap around supports and community involvement that is necessary for them to progress through their healing journey. Individual needs and situations will be assessed to determine what referrals, resources and teachings are required to regain housing stability. The Youth Housing Client Relations Liaisons will provide 24/7 in-person support to the Facilities clients, and assist with programming, reporting, and the daily operations of the facility.

• Ensure the program delivery is congruent with the Mi’kmaw Native Friendship Centre’s mission, vision and philosophy.
• Ensure a positive, healthy, safe, and culturally vibrant work environment is maintained in accordance with all applicable policies, legislature, and regulations.
• Carry out the daily operations, and assist clients in following the daily schedule (mealtimes, laundry access, quiet hours, etc)
• Assist the Team Lead and Youth Housing Coordinator in helping clients work towards and accomplish personal goals.
• Maintain accurate, comprehensive documentation regarding all interactions with clients.
• Utilize, maintain, and input client information into the MNFC Database and HIFIS.
• Ensure that clients are fully informed of all programs of MNFC and the appropriate referral processes.
• Advocate for client’s rights at an individual and broader systemic level when required.
• Practice and maintain a positive leadership role; lead by example with non-judgemental, client-centred and trauma-informed support.
• Develop and implement cultural and communal activities for clients, and take initiative in making the facility a comfortable, participatory environment for the clients.
• Assist in program facilitation and encourage client participation and collaboration.
• Aid and support to clients during difficult and crisis situations.
• Perform regular rounds during the evening shifts to ensure client and facility safety.
• Ensure that all interactions with clients are carried out in a safe, dignified, and unobtrusive manner.
• Help clients to navigate and access social services, health care, financial assistance, cultural resources, Elder services, etc.
• Maintain confidentiality, privacy and clear boundaries.
• Attend and participate in professional development opportunities as required.
• Work collaboratively with staff…