Dispatcher at First Student

Join First Student as a Dispatcher, focusing on safety and efficient bus scheduling. Engage with drivers, ensure timely routes, and enhance customer service every day.

As a Dispatcher at First Student, you will oversee all bus routes and schedules, providing essential coaching to drivers and monitors. This role requires excellent communication skills, handling high traffic volumes, and addressing scheduling inquiries or driver complaints. With 3-5 years of experience, you'll help reinforce our commitment to a safe and responsive transportation service.

Key Responsibilities:

• Oversee route scheduling and performance

• Counsel and coach drivers and monitors

• Manage heavy phone and radio communications

• Address scheduling and driver complaints promptly

• Serve as communication liaison with major customers

Requirements:

• 3-5 years of dispatcher or terminal operations experience

• High school diploma or equivalent

• Basic knowledge of radio dispatch systems

• Excellent customer service and communication skills

• Computer proficiency with dispatch software

Deliver exceptional service and keep our fleet running smoothly in this critical Dispatcher role at First Student.
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