Hollister - Key Lead, Dartmouth

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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each committing to offer products of enduring quality and exceptional comfort that support global customers on their journey.

A&F operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, and e-commerce sites , , and  At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and close routine tasks.
• Maintain product knowledge & brand awareness.
• Understand business metrics.
• Apply proactive thinking.
• Pay attention to detail.
• Use register / point of sales systems.
• Protect assets.
• Create visual displays.
• Use system skills.

• Work will vary weekly; expect at least 12‑16 hours per week.
• Availability on Saturdays, Sundays, and certain holidays required.
• Hours may increase during peak time frames to support the needs of the business.

• Education:
  
  High School Diploma or G.E.D. equivalent preferred.
• Retail
  
  Experience:
  
  At least 1 year of retail experience preferred.
• Supervisor/Managerial
  
  Experience:
  
  No experience required.
• Customer Focus, communication, interpersonal interaction skills.
• Fashion trend knowledge, outgoing, assertiveness, adaptability/flexibility and stress tolerance.
• Poise & ambition, multi‑tasking, applied learning, work ethic, omni channel services.

• Quarterly Sales Incentive Bonus.
• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• Global team celebrating you for being you.

The starting rate for this position is $17.85 per hour (i.e., the recruiting pay range for this position is $17.85 - $17.85 per hour). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.

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