In-Home Sales Specialist

• Deliver SMART customer service and adhere to Lowe’s service standards at all times.
• Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services.
• Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance.
• Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques.
• Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations.
• Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods.
• Maintain strong relationships through active engagement with stores, associates, and regional partners.
• Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions.
• Provide detailed updates to the Services Territory Sales Manager during regular check-ins.
• Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes.
• Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups.
• Prepare for appointments through effective coordination of product samples, materials, and customer information.
• Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit.
• Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files.
• Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards.
• Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution.
• Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations.
• Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales.
• Experience meeting or exceeding sales targets in a quota-driven environment.
• Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions.
• Ability to accurately measure and assess project needs in customer homes.
• Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation.
• Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed.
• Ability to work independently, manage time effectively, and maintain an active sales pipeline.
• DL NUMBER - Driver License, Valid and in State Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements.
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
• Obtain Florida Notary Commission within 60 days of starting the role. Applicable only in the state of Florida (FL)

Competitive Salary:
Total Compensation opportunity for top performers of $150,000 and above (consisting of a base annual salary of $40,000 plus commission).

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Associate Benefits ()

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible…