Business Support Administrator

At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive.

In this role, you will provide essential, high-quality administrative support to the Business Support Officer. You will perform a range of administrative tasks to maintain business continuity, support compliance, and strengthen our Partner and community engagement

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Salary - £27,200 - £33,800 (prorated down as the vacancy is part time)

Contract type
- This position is a Permanent role.

Location
- This role is based at our Herbert Parkinson Office in Darwen, Lancashire.

Hours
- This role is for 20 hours per week working hours Monday
- Friday 4 hours per day. Likely to be mornings to ensure sufficient coverage for absence line, 7-11 for example

• Manage the sickness absence line, ensuring processes are adhered to and swift communication through to relevant Partners
• Update production timesheets in Workday in a timely manner
• Support the coordination of branch visits & agendas; ensuring the appropriate information, facilities, access and refreshments are available
• Book site wide business travel when required
• Work with a cross section of Partners to support the planning and coordination of site & team activities to support Partner wellbeing & engagement levels
• Provide support for careers events and involvement with schools and colleges.
• Provide administrative support for relevant accreditation frameworks - ISO, SMETA, CHAS, Construction line for example

• Demonstrable experience in an administrative role
• Excellent time management & ability to multi-task; prioritising high-volume workloads, managing competing priorities, and meeting strict deadlines
• Exceptional verbal and written communication skills, with the ability to build strong cross-functional relationships, engaging with a variety of stakeholders
• High attention to detail with a zero tolerance approach to errors

• Strong technical proficiency across Google Workspace & MS Office applications

Closing Date:
November 5, 2026 Pay: £27,200.00 - £33,800.00 Annual Contract Type:
Permanent Hours of Work: 20 Job Level: Partnership Level 10 Where You'll Be Working:
Herbert Parkinson, Harvest Mill, Darwen, Lancashire, BB3 0HR

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant  continue to innovate, adapt and diversify.

Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong.

Embracing…