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Customer Support & Product Advisor

Job in Darwen, Lancashire, BB3, England, UK
Listing for: IMI Hydronic Engineering
Full Time position
Listed on 2026-08-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

IMI plc is seeking a Customer Care & Product Advisor for a 6-month, office-based role. You will be the first point of contact for homeowners and installers, offering friendly, patient support.

You will guide product choices, assist with app and thermostat settings, and troubleshoot at a basic level, thinking practically to resolve issues with care. You should be comfortable using a computer, phone, email, and apps, with a calm telephone manner and a customer-focused approach.

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