Motor Claims Handler

Structured training and funded qualifications | Prestige client exposure | Clear progression into technical claims | Hybrid flexibility

If you're looking to start or develop your career as a Motor Claims Handler, this role offers structured training, funded Cert CII qualifications, and exposure to high-value motor claims from day one. You'll be supported to build technical expertise while delivering a high standard of service in a well-resourced environment.

You'll join a business that invests in long-term careers, not just short-term hires. With clear progression pathways, modern claims technology, and a supportive leadership team, this is an environment where early-stage claims professionals can develop into more technical roles over time.

• Salary £25,000-£30,000+ per annum.
• Fully funded Cert CII professional qualification.
• Hybrid working with flexibility after probation.
• 21 days holiday, increasing with service.
• Private healthcare with optional family cover.
• Recognition bonus scheme and annual awards.

This is a Chartered Insurer with a strong reputation for employee development and client service. The business supports a portfolio of prestige and high-value brands, combining structured training, modern systems, and a people-first culture to build long-term careers in insurance.

• Handle First Notification of Loss for motor insurance claims and set up new cases.
• Capture accurate claim details and guide customers through the initial stages of the claims process.
• Liaise with third parties, repairers, and internal teams to progress claims efficiently.
• Identify potential fraud indicators and ensure compliance with FCA and internal standards.

• Experience in FNOL or early-stage claims, or transferable experience from a related insurance or customer-focused role.
• Ability to gather accurate information and manage claims documentation.
• Exposure to motor insurance or claims environments is advantageous.