Concierge Job Davenport area,Florida USA,Hospitality / Hotel / Catering

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Key Responsibilities

Serves as a local information source for guests.
Provides information about special events within the resort and surrounding area.
Maintains adequate supply of brochure rack items in a clean, well-organized manner.
Answers all incoming calls to the guest service desk.
Assists guests with various services such as: making dining reservations, ordering flowers, wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
Incorporates safe work practices in job performance.
Performs other duties as required.

Minimum Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

Regular and reliable attendance.
pen availability for days, nights, and weekends.

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Hospitality

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