Onsite Tavern Coordinator; Del Webb Orlando

Onsite Tavern Manager (Del Webb Orlando)

Base pay range: $65,000.00/yr - $75,000.00/yr

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Real Manage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity
  : we always do the right thing.
• Respect
  : for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness
  : more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships
  : we are a professional services company; people do business with people they like.
• Always Improving
  : never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.
• Join Real Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work
®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Responsible for overall Tavern operation of Food & Beverage service with a focus on operations management and department leadership.

• Provide overall leadership and strategic oversight to initiative management, structure, approach, and reporting for entire food & beverage operations.
• Develop and drive planning of new opportunities.
• Direct budgeting process and daily management of budgets, analyzing fluctuations, and instituting changes/enhancements as necessary with Board approval.
• Responsible for strategic planning, financial analysis and planning, budgets, inventory control, sanitation and safety, training and development, staffing, and employee relations.
• Collaborates with team to develop appetizing menus for dining service and all events.
• Works with team member(s) in connection with event planning.
• Manage initial and ongoing relationships with vendors.
• Ability to utilize POS system (Touch Bistro) and inventory software systems.
• Plus other work related tasks.

• Lead and oversee daily operation of the Food & Beverage business with a focus on staffing, revenue and margin generation, controls, and performance.
• Responsible for the overall Member experience, communication of goals and expectations, and ensuring operating and safety standards are maintained.
• Interact with Team Members and drive development of the team through continuous training and role modeling.
• Monitor equipment and infrastructure needs to generate growth.
• Responsible for adherence and interaction with applicable regulatory agencies and requirements.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Responsible for adherence to the governing documents, guidelines, rules, and regulations of the community and be the Manager on Duty (MOD) after standard HOA business hours.
• Facilitates quick and efficient communication between front and back of house team members.
• Partners with the Community Manager/Lifestyle Director to identify, coordinate and market all community events, programs, and services.
• Prepares and submits operations’ reports and other documentation requested by the Board of Directors.
• Plus other work-related tasks.

Mid-Senior level

Full-time

Project Management and Information Technology

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