Teller; Part-Time

Job Overview

IHMVCU is dedicated to supporting our members' financial well‑being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member‑focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team.

• Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
• Process a variety of transactions, including deposits, withdrawals, transfers, loan payments and check cashing accurately and efficiently.
• Respond to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling.
• Follow all cash, dual control and daily work documentation procedures, including balancing all work and cash drawer daily.

• High School Diploma or equivalent; additional education in finance, business or related field is a plus.
• Relevant experience in customer support, problem solving and providing quality service is preferred.
• High level of integrity and commitment to exceptional member service with a genuine desire to help others.
• Ability to build rapport quickly, actively listen and develop strong member relationships.
• Strong attention to detail and commitment to accuracy.
• Team‑oriented with flexibility to adapt and support various member needs in a fast‑paced environment.

• Outstanding training; commitment to learning new skills and growing personally & professionally.
• Competitive compensation.
• 401(k) with company match and profit sharing.
• Paid time off with paid holidays.
• Life insurance.
• Paid community volunteering.
• Education reimbursement.
• Fitness reimbursement.
• Health insurance including dental and vision.
• Flexible Spending Accounts & Health Savings Accounts.
• Employee Assistance Program (EAP).
• Access to fitness center.

• Standing:
  Remaining upright on the feet, particularly for sustained periods of time.
• Walking:
  Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Talking:
  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing:
  Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch:
  Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Lifting Demands:
  Up to 50 lbs.
• Visual Demands:
  Visual acuity to do things such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Salary: $15.00 - $16.00 per hour.