Representative , Patient Access - Emergency Dept-Part time

Representative I, Patient Access - Emergency Dept – Part time – Days

Apply for this role at Regional Health Services of Howard County (Mercy One).

Employment Type:

Part time. Shift: Day Shift.

• Be responsible for coordinating all patient registration activities including greeting patients and families, processing patient registration efficiently and courteously, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting pre-certification agencies when appropriate, obtaining all necessary consents, and serving as the initial point of contact for patients arriving at Mercy One Genesis.
• Register patients who present to the ED for emergency department services.
• Register patients who present to the hospital for ancillary testing, outpatient procedures, or hospital admission.
• Verify insurance benefits.
• Collect appropriate deposits and co-payments for services and make referrals to the Insurance Verification team as needed.
• Provide medics and clinical staff any necessary admitting documentation for the ED patients and discuss payment arrangements with patients when appropriate.
• Ensure all tasks are completed in compliance with HIPAA, EMTALA, CMS and JCAHO guidelines and regulations.

• Part time .4 FTE
• Rotating weekends
• Rotating holidays

• No experience required.
• Basic medical terminology knowledge, computer proficiency and strong typing skills.

• High School diploma, GED, or equivalent experience.

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits package and opportunities for growth throughout the system.

Our Commitment:
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.