Receptionist - Center Weight Management

Receptionist - Center for Weight Management - Full Time

Employment Type: Full time

Shift: Full-time (40 hours per week)

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front‑desk responsibilities including maintaining patient flow, scheduling appointments, handling phone calls, validating insurance eligibility, entering demographics and insurance information in the Electronic Health Record and other systems, and determining and collecting time of service payments and/or past‑due balances at the time of appointment.

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check‑in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copies/scans patient access related hard‑copy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Full time; 40 hours per week.

• High School diploma or equivalent required.
• Comfortable operating in a collaborative, shared leadership environment.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

Competitive compensation with a full benefits package and opportunities for growth throughout the system.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Seniority Level: Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care