IT Service Desk Lead - Elevate End-User Support & SLA
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Tri-City Group in Davenport, IA is seeking an IT Service Desk Lead to oversee daily end-user support and service desk operations, ensuring timely, accurate, and professional technical support across the organization.
The role includes coaching service desk technicians, coordinating scheduling, and participating in hiring and onboarding, while driving process improvements with cross-team collaboration.
This posting is for the IT Service Desk Lead
- Elevate End-User Support & SLA role at Tri City Group, based in Davenport, IA, United States.
We would love to welcome a new IT Service Desk Lead
- Elevate End-User Support & SLA to our organisation in Davenport, IA, United States.
For the IT Service Desk Lead
- Elevate End-User Support & SLA position at Tri City Group, we are reviewing applications now.
Step into the IT Service Desk Lead
- Elevate End-User Support & SLA role at Tri City Group in Davenport, IA, United States and grow with us.
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