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Advanced IT Service Desk Tier II Support Engineer

Job in Davenport, Scott County, Iowa, 52800, USA
Listing for: Tri City Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

Tri-City Group in Davenport, IA is seeking a customer-focused IT Service Desk Tier II Technician to provide advanced technical support and maintain a smooth IT environment. You will troubleshoot complex issues, manage incidents, and assist with software, hardware, and remote support.

The role emphasizes user-centered service, strong communication, and collaboration with IT teams to drive continuous improvement while ensuring security best practices and accurate documentation.

The Advanced IT Service Desk Tier II Support Engineer position in the IT & Technology field is open for applications.

Learn more about the Advanced IT Service Desk Tier II Support Engineer role in the description above.

We appreciate your interest in this position.

Join Tri City Group and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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