Automotive Technical Specialist

Precision of New Hampton
, a family-run and financially strong manufacturing company, is seeking a knowledgeable Automotive Technical Specialist with strong expertise in transmissions and torque converters.

This is an office-based position focused on providing technical support and training to our customers while helping strengthen our internal team’s knowledge. This role offers excellent long-term career growth, including future opportunities.

Key Responsibilities:

• Stay current on the latest industry trends, technologies, and best practices in transmission rebuilding and torque converters
• Provide technical support and guidance to customers over the phone
• Train and support internal employees on technical knowledge and procedures
• Update company literature, guides, and training materials
• Attend industry conferences, trainings, and events as a company representative

Requirements:

• Strong knowledge of the Transmission Rebuild process and related components
• Solid understanding of Torque Converters (in-depth expertise is a significant advantage)
• Excellent verbal communication skills — able to clearly explain technical information to customers and team members
• Strong customer service mindset and professional phone presence
• Willingness to relocate to New Hampton, IA (if not already living nearby)
• Large Performance Bonus
• 401(k) with Profit Sharing
• Paid Time Off
• Supportive, family-oriented company culture