Retail Business Developer

Join to apply for the Retail Business Developer role at R3 Roofing and Exteriors | R3 Heating & Air

R3 Roofing & Exteriors is one of the fastest-growing roofing and exterior companies in the Midwest. As a family-owned business grounded in the values of Loyalty, Accountability, and Community
, we are committed to delivering top-tier workmanship with an exceptional customer experience. We are expanding our retail division and looking for a driven Retail Business Developer to strengthen customer relationships and increase retail project opportunities in our Des Moines market.

Location:

Davenport, Iowa
Company: R3 Roofing & Exteriors
Position Type:
Full-Time | In-Office

The Retail Business Developer plays a critical role in supporting R3’s retail growth by reconnecting with previous customers, nurturing warm networks, and generating qualified retail bids. This individual will focus heavily on daily outbound calls, relationship-building, and consistent follow-up with homeowners who already know and trust the R3 name.

• Customer Engagement & Relationship Management
  • Make outbound calls daily to previous customers, warm leads, and network contacts.
  • Re-engage past customers to schedule retail roofing and exterior project bids.
  • Maintain continuous touchpoints with customers to keep them connected to the R3 brand for future needs.
• Retail Opportunity Development
  • Identify potential retail replacement opportunities through effective conversation and discovery.
  • Educate homeowners on retail services, timelines, and next steps.
  • Generate high-quality appointments that convert into retail sales.
• CRM & Pipeline Management
  • Document all communication, notes, and follow-ups accurately within the CRM.
  • Manage multiple customer touchpoints, callback lists, and lead pipelines efficiently.
  • Track and improve performance metrics in collaboration with leadership.
• Customer Experience & Representation
  • Provide a positive, professional first impression for homeowners reconnecting with R3.
  • Represent R3’s values and commitment to service in every interaction.
  • Support the sales team through clear communication and thorough appointment preparation.

• Strong communicator with a positive, engaging phone presence.
• Comfortable in a high call-volume, high-activity environment.
• Experience in phone sales, customer service, appointment setting, or business development preferred.
• Highly organized, dependable, and motivated by measurable goals.
• Friendly, confident, and able to build rapport quickly.
• Tech-savvy with the ability to learn CRM systems.

• Salary + Commission – Depending on experience
• Health Insurance Offered
• Monday–Friday | Full-Time
• In-office position located in Des Moines, Iowa
• Offer contingent upon successful completion of a background check

This role strengthens long-term customer relationships, reactivates warm networks, and ensures our retail division has a steady, healthy pipeline of qualified opportunities. The Retail Business Developer directly impacts R3’s growth, market presence, and customer satisfaction. If you thrive in a high-energy environment and love connecting with people, this is a great opportunity to build a rewarding career with a company that values you.