Install Project Coordinator; PMC

Overview

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.

Do you enjoy working in a fast-paced environment?

Are you customer-service oriented with the ability to multi-task?

We are looking for a detail-oriented, friendly and helpful person to join our Installations team!

The Project Coordinator will schedule residential and commercial installations for Electronic Security customers, and provide excellent customer service to our clients. This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

Starting pay is usually $16 per hour depending on experience.

What You’ll Be Doing:

• Scheduling of residential and commercial installations
• Communicate professionally with customers and techs on status of installation appointments.
• Coordinate with subcontractors and rentals for installations, when necessary.
• Coordinate any required inspections for fire alarms for new installations.
• Track, update and maintain job status of calls/service tickets in job queue and customer accounts.
• Track and report all job work done.
• Work with Material Handler to coordinate ordering parts for installations
• When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

What You’ll Need:

• High school diploma or general education degree (GED) is required
• Two years related experience/training in alarm monitoring or scheduling is preferred.
• Strong attention to detail
• Strong Communication skills, both written and spoken
• Ability to interpret notes in accounts and instructions given
• Ability to multi-task and problem solve
• Work cohesively in a team environment

#PMADM

High School Diploma/GED

Benefits:
Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan

This job reports to the Install Coordinator Supervisor

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1