Road Service Technician; Monmouth, IL

Position: Road Service Technician (Monmouth, IL)
Description

Pay Range: $25.09 - $34.60

Do you love repairing engines, transmissions, hydraulics, electrical systems, fuel systems, and/or charging systems?

Join the MH Equipment Team, where our focus and culture are centered on our beliefs that all people matter and are due honor and respect, passion inspires others and enriches lives. and purpose unites us in serving our customers and community.

About MH Equipment:

As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. Our continued growth has created a need for more skilled technicians.

MH Technician Academy will introduce you to the forklift industry. Our staff of professional trainers will teach you everything from the basics of working on engines to the more complicated computer diagnostics and control systems.

We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions.

Amazing Culture, Thriving Company, Terrific Opportunity.

For more information on who we are and what we do, please visit our website at

Requirements

Job Summary: As a Road Service Technician, you'll work with assigned customers to perform prompt and complete diagnostics, assessments, maintenance, and repairs of industrial equipment at their locations and in the service shop while making every effort to provide the highest level of customer satisfaction.

Job Responsibilities:

• Diagnose repairs for lift trucks, equipment, and other identified products.
• Provide industry leading customer satisfaction.
• Assess the need for additional repairs or maintenance and communicate findings and potential solutions with supervisor and customer.
• Perform repairs on lift trucks, equipment, and other identified products as communicated by the supervisor and customer.
• Perform warranty repairs and complete related documents as instructed by the company and the supervisor.
• Keep supervisor advised of job progress, delays, changes, status, etc.
• Submit documentation in a timely manner, as required by the company, supervisor, and customers.
• Accurately account for all parts, supplies, and van inventory on work order tickets, PM sheets, etc.
• Provide the parts, service, and sales departments the needed information to provide the right solutions for the job.
• Maintain cleanliness of equipment, tools, van, customer facilities, and shop.
• Maintain company tools in working order and return them to the shop after use.
• Keep up to date with new equipment and advances in diagnostic techniques and repairs.
• Adhere to all Company Policies and Work Rules.

Job Requirements:

• A technical background is required
• Knowledge of hydraulics, electrical, fuel systems, charging systems are a plus.
• Personal ownership of tools to complete required tasks.
• Must have communication skills and be able to complete accurate paperwork.
• Proficient computer skills or the aptitude and willingness to learn how to use a computer and software.
• Must be able to meet the physical requirements of a service technician.
• Must have a valid driver's license and good driving record.
• Must have a good attitude and be able to successfully work in a team environment.
• Present a professional image in personal appearance, dress and preparation.

Working Conditions: Working Conditions: Hours will be 7:00 a.m.

- 3:30 p.m., Monday through Friday. Some overtime may be required. This is an hourly, non-exempt position. This position may be an apprentice or journeyman position, depending upon qualifications. Steel toed work boots are mandatory. Some travel with overnight stays may be required.

Benefits:

• Medical, dental and vision insurance
• Pet insurance
• 401(K) retirement plans with employer match up to 50%
• Pre-tax flexible spending account for healthcare expenses
• Life and voluntary supplemental life insurance
• Short and long-term disability insurance
• Paid holiday, vacation, personal and sick days
• 8 hours of paid time per year to volunteer at a charity of your choice
• Tool insurance
• Tool Purchase Loan Program
• Company provided uniform, service van, cell phone and laptop
• Employee Assistance Program
• Financial assistance for adoptions
• Travel assistance
• Designated corporate charities

MH Equipment is proud to be an Equal Opportunity Employer