GPD-TIP Case Manager

LOCATION/DEPT: Salvation Army Grant and Per Diem (GPD TIP Program – Iowa City VAMC)

REPORTS TO: GPD-TIP Program Manager

PEOPLE MANAGER
: N/A

FLSA CATEGORY: Non-Exempt, Hourly, Full Time, 40 hours per week

PAY GRADE: 205

PAY RATE: $20.67-$24.80 Hourly, Grant Funded Position

WHO WE ARE

At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless.

The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

NCI Grant and Per Diem Transition in Place (TIP) program aims to provide community-based case management services using the Critical Time Intervention – Rapid Re-housing (CTI-RRH) model and strength-based case management approach to Veterans and their families enrolled in the Grant and Per Diem Transition in Place (GPD-TIP) program and desire to take action to break the cycle of crisis and vulnerability in their lives and change the trajectory of their lives through this sustainable permanent housing interventions and foster a deeper understanding of the life-changing work carried out by The Salvation Army North and Central Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Case Management and Veteran Services (70%)
• Provide intensive, community-based case management services utilizing Critical Time Intervention (CTI), Housing First, Strengths-Based Case Management, Motivational Interviewing, Trauma-Informed Care, and Harm Reduction principles.
• Conduct comprehensive assessments to identify barriers to housing stability, income, employment, health care, behavioral health services, legal issues, and community integration.
• Develop individualized service plans with Veterans and their families that include measurable goals, timelines, and action steps designed to promote permanent housing stability and self-sufficiency.
• Maintain regular contact with enrolled Veterans through office visits, home visits, telephone contacts, video conferencing, and community-based meetings as appropriate.
• Conduct outreach, engagement, intake, enrollment, and orientation activities for eligible Veterans and their households.
• Assist Veterans in locating, securing, and maintaining safe and affordable permanent housing.
• Facilitate housing searches, coordinate housing inspections, and assist with lease-up activities consistent with VA requirements and program guidelines.
• Provide housing stabilization services including landlord mediation, tenancy support, conflict resolution and crisis intervention.
• Conduct home visits and welfare checks to ensure participant safety, housing quality, and continued program engagement.
• Connect Veterans and family members with community resources, including employment services, behavioral health treatment, primary medical care, public benefits, education, transportation, childcare, legal services, and financial assistance programs.
• Advocate on behalf of Veterans with landlords, employers, service providers, Veterans Affairs staff, courts, and community agencies.
• Facilitate life-skills education, financial literacy, budgeting, tenant education, resiliency training, and other skill-building activities that support long-term housing retention.
• Assist Veterans in developing income sources, accessing benefits, and increasing financial stability through coordination with appropriate local, state, federal, and VA resources.
• Develop discharge plans that support…