Head of Customer Experience & Service; Hybrid
Job in
Daventry, Northamptonshire, NN11, England, UK
Listed on 2026-08-24
Listing for:
Pimlico Banks
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Pimlico Banks is seeking an experienced Customer Service Manager to lead and develop its customer service function in Daventry. You will head a team responsible for customer experience, CRM usage, and continuous improvement across phone, email and digital channels.
The role offers a clear progression to a Head of Customer Services remit with hybrid working and a comprehensive benefits package.
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