Technical Training Design and Delivery Team Manager Calex

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at

The Technical Training Design and Delivery Team Manager owns the design, development, maintenance and delivery of high-quality automotive technical training for the Ford dealer network and its partners through the Henry Ford Academy. Learning solutions must be technically accurate, practical, engaging and aligned with Ford standards, vehicle technologies and dealer capability needs.

The successful applicant will manage a team of technical trainers and technical content designers, setting priorities, allocating work and developing team performance. They will coordinate the full technical learning lifecycle, from capability analysis and content creation through workshop preparation, delivery, assessment, evaluation and continuous improvement.

The role owns the creation of new automotive technical training and the review, validation, maintenance and retirement of existing materials. It ensures learning keeps pace with new vehicles, systems, diagnostics, repair methods and workshop technologies, while driving innovation in delivery quality, learner engagement, consistency and efficiency.

Reporting to the Head of Learning and Development, we expect the successful applicant to build effective relationships with Academy teams, Ford technical stakeholders, engineering and service subject matter experts, dealer representatives, delivery partners, suppliers and external organisations to ensure training remains current, credible and effective.

• Lead the end-to-end design, development, validation and delivery of automotive technical training programmes that support business, dealer and vehicle launch requirements.
• Develop and maintain accurate, engaging and brand-aligned learning content across classroom, workshop and digital delivery channels.
• Manage curriculum updates, content reviews, version control and change communications to ensure training remains current and effective.
• Coordinate training schedules, resources and delivery readiness, ensuring successful programme launches and ongoing operational support.
• Lead and develop a team of technical trainers and content designers, driving performance, collaboration, accountability and continuous improvement.
• Manage trainer capability, utilisation and scheduling, supported by skills matrices, onboarding and train-the-trainer activities.
• Ensure all learning materials and delivery activities meet technical, quality, safety, accessibility and Ford brand standards.
• Adapt global and regional Ford training content for local markets while maintaining design integrity and learner relevance.
• Drive innovation through the use of diagnostic platforms, digital learning tools, AI and emerging learning technologies.
• Build strong relationships with technical stakeholders, subject matter experts, dealers, suppliers and delivery partners to define requirements and ensure successful programme delivery.
• Monitor programme performance, learner feedback,…