Flow Room Controller

Grade: RCS N grade
Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 from 7 rotational shift pattern: 07:00am - 15:00pm / 15:00pm - 23:00pm

Location: Daventry, CV23 8BQ

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We are looking for a motivated Flow Room Controller to monitor and support warehouse automation systems, ensuring operational performance, system reliability, and the successful delivery of site KPIs in a fast-paced logistics environment.

• Monitoring warehouse automation systems and control screens
• Monitoring alarms, resolving issues and escalating where appropriate
• Maintaining accurate shift logs and operational records
• Actively monitoring the status and performance of plant equipment and systems throughout the shift
• Working closely with automation support teams to ensure operational continuity
• Supporting the delivery of site KPIs, including financial and operational performance targets
• Identifying continuous improvement opportunities and supporting process enhancements

• Experience with in warehouse or supply chain operations
• Knowledge of JDA, Körber, or similar Warehouse Management Systems (WMS) and automation platforms
• Strong communication and stakeholder management skills
• Ability to adapt communication style to different audiences
• Experience with data retrieval, reporting and analysis
• Proactive problem-solving skills and the ability to work effectively in a fast-paced environment
• Strong attention to detail and the ability to prioritise tasks under pressure

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit  to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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