Security Officer

Position Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry.

• Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site‑specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/ Operations Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first‑line support to customers and visitors to site, providing a professional and friendly service.
• Understanding the needs of our customer, responding accordingly to customer queries and requests, and taking appropriate action.

• Valid SIA Licence (minimum); additionally, a valid frontline SIA licence DS or SG.
• Full 5‑year employment history checkable.
• Maintaining professional conduct at all times.
• Customer Service experience and confidence to handle conflict in a correct manner.
• Excellent communication skills, both written and verbal.
• Smart appearance and well‑groomed.
• Reliable, punctual, flexible and able to assist in covering holidays and sickness leave.
• High level of enthusiasm and passion; ability to work in a fast‑moving environment.

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment).
• Stream – access to pay as you earn it.
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7, including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition awards.