Transport First Line Manager

Pay Rate: £31,480.00 (plus £3,015.00 shift premium annually)

Grade: RCS. N

Location: DHL JD Wetherspoons, Daventry (NN11 8NF
)

Shift patterns: 4 on 4 off. Rotational shifts (Days and Nights - 06:00-18:00 and 18:00-06:00)

Contract Type: Permanent (Full-Time)

We are looking for a First Line Manager in the Transport sector. This role involves leading a team to ensure smooth operations and maintaining high quality service.

• Support the Senior Transport Management team in meeting the KPI’s of the Transport Operations based from the NDC and outbases and ensure that deliveries are executed to the Customer at agreed Service Levels
• Monitor and resolve driver and vehicle compliance discrepancies with Tachomaster/Mircrolise
• Input on the team members performance reviews, development and/or succession planning as appropriate
• Analyse routes with a negative effect on the SLA to understand the reasons and put corrective action to prevent trends continuing with a specific route or driver
• Ensure compliance with company and local statutory obligations regarding working time legislation, operator licensing, Health & Safety and quality, keeping knowledge of current legislation up to date
• Maintain effective communication processes for both external and internal customers
• Provide administrative support to the Transport Outbase Manager and Transport Depot Manager when required
• Plan the use of subcontractors and recruitment agencies

• Previous experience in a Line Management position
• Previous experience within a Transport operation
• Experience working in a multi-temperate environment
• Experience using WMS/Tachomaster/Microlise
• Excellent written and verbal communication skills
• Strong organisational skills, able to work efficiently and accurately in a demanding environment
• Good IT skills including all Microsoft Office packages

• Free on-site parking
• 25 days annual leave
• Generous pension scheme with 8% employer and 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts

We are proud supporters of the Armed Forces Covenant, valuing the skills and experience of ex-service personnel and dedicated to helping veterans find jobs. All qualified candidates are encouraged to apply.