Director, Sales Enablement

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Employment Type: Full Time
Job Category: Sales
Work Location: Davidson, NC (CSC)

The Director – Sales Enablement is responsible for leading and managing cross functional Sales Enablement and Go To Market (GTM) Engagements that are derivatives of the Joint Business Planning Process between Business Units and Suppliers. This leader will build, coach, and develop a team of four Regional Sales Enablement Managers, National Supplier Programming and Communications Manager and Enablement Analytics Manager. The Director will work cross-functionally with Merchandising, Segment Marketing, Marcom, Business Intelligence, Sales, eCommerce, and others to develop and manage an overall budget and calendar to enable the successful execution of supplier funded programs to drive profitable growth.

The position requires regular communication with senior leaders across various streams within the company, coordination externally with supplier partners, presenting updates and suggesting refinements for increased results. This role serves as a driver for converting supplier programming into customer growth across all MSC sales enablement channels and will have a relevant sales lift target as key indicator of success.

• Drives business unit initiatives taking into account cross functional input from Merchandising, Business Intelligence, Sales, Customers, Supplier community, Business Units, Learning and Development, Marcom and eCommerce.
• Aligns work to Joint Business Plans executing strategies from conception through to execution to redirection and results.
• Collaborates with cross-functional leadership teams to define scope, budget, and timelines while delivering best in class customer experience.
• Harnesses inputs from various MSC Sales channels (ex. Field Sales, Telesales, Business Development, eCommerce) to gain intelligence on MSC customer insights and needs.
• Works with Business Intelligence, Customer Analytics, Finance and Marketing Automation & Operations teams to align/support associated performance metrics/reports for select strategic category initiatives.
• Partners with Category Strategy, Merchandising, Sales, Marketing, and Business Intelligence teams for periodic reviews to analyze program outcomes, provide insights and recommendations for enhancement and changes as required.
• Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

• Bachelor's Degree in Business, Marketing, Supply Chain, Operations or equivalent area of study or equivalent experience is required.
• Master's Degree preferred.
• Minimum of 10 years of relevant work experience required.
• Experience in driving cross functional initiatives.
• Direct report and team management experience.
• MS Office Suite proficiency required; MS Excel Intermediate skill level or above required.
• Strong execution focus; drive for results.
• Continuous improvement mindset.
• Strong problem-solver; able to diagnose quickly and find root cause.
• Able to apply analytics to identify opportunities and rate performance.
• Prioritizes deliverables and allocates resources appropriately.
• Successfully navigates the organization's people and processes to accomplish work efficiently.
• Works cross-functionally and has effectively participated in cross-functional teams.
• Successful internal negotiator – influence without authority and collaboration.
• Strong written and verbal communication with presentation experience.
• Comfortable driving initiatives through an evolution of change.
• Able to build…