Sr. Director, Talent

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

The Senior Director, Talent leads MSC's enterprise talent strategy across talent acquisition, talent management, succession planning, strategic workforce planning, leadership readiness, internal mobility, and career development. This role creates an integrated approach to attracting, developing, deploying, and retaining the talent required to deliver MSC's business strategy and strengthen long-term organizational capability. The Senior Director sets the strategy, governance, standards, and success measures for Talent Acquisition, including oversight and accountability for external recruiting partners, while establishing Talent Management as a disciplined enterprise capability.

This leader partners closely with business leaders, Sr. Director of People Operations, HR Business Partners, Learning and Development, Total Rewards, Finance, and other HR functions to translate business priorities into practical talent plans, strong leadership pipelines, and measurable workforce outcomes.

• Develops and executes MSC's enterprise talent strategy, integrating talent acquisition, talent management, succession planning, strategic workforce planning, leadership development, internal mobility, career development, and talent analytics.
• Builds and governs enterprise talent management processes, including talent reviews, succession planning, critical-role identification, leadership readiness, high-potential talent identification, and development planning.
• Establishes Talent Management as an enterprise leadership discipline by defining clear roles, operating rhythms, decision rights, tools, measures, and accountability for leaders, HR Business Partners, and HR Centers of Excellence.
• Leads the enterprise strategic workforce planning methodology and annual planning process, helping leaders anticipate future workforce demand, identify capability and skill gaps, assess talent supply, and develop practical mitigation strategies.
• Owns MSC's enterprise Talent Acquisition strategy and operating model, ensuring hiring priorities, sourcing approaches, employer brand, candidate experience, and recruiting investments align with workforce plans and business needs.
• Provides strategic oversight of third-party recruiting partners, establishes service-level and quality expectations, evaluates performance, manages escalations, and ensures partners deliver consistent, compliant, and candidate-centered outcomes.
• Partners with business and HR leaders to improve quality of hire, time to fill, pipeline strength, hiring-manager experience, candidate experience, and recruiting efficiency while maintaining appropriate cost and governance controls.
• Creates enterprise approaches to internal mobility, career pathways, talent marketplaces, rotational experiences, mentoring, sponsorship, and development planning that expand opportunity and strengthen retention.
• Partners with Learning and Development to translate talent reviews, succession priorities, skills gaps, and leadership-readiness needs into targeted development solutions and measurable capability-building…