Systems Analyst

Join to apply for the Variable Compensation Systems Analyst role at MSC Industrial Supply Co.

Requisition

Employment Type:

Full Time
Job Category:
Sales

Work Location:

Davidson, NC (CSC)

BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Responsible for ensuring the accuracy, efficiency, and integrity of systems and data processes that support variable compensation operations. This role partners with cross‑functional teams and technical stakeholders to resolve system issues, improve data workflows, automate recurring processes, and deliver reliable reporting assets. The ideal candidate will have strong analytical, technical, and problem‑solving skills with an ability to translate business needs into system functionality and process improvements.

• Monitor, validate, and maintain data pipelines feeding into SAP Commissions, AS400, SQL integration layers, Alteryx workflows, and cloud platforms (e.g., GCP).
• Partner with internal IT and external consultants to investigate and resolve technical issues related to compensation calculations, integrations, and performance.
• Execute root‑cause analysis for escalated inquiries and troubleshoot cross‑system inconsistencies.
• Develop technical solutions to support compensation plan changes, processing logic, or new reporting needs.
• Automate manual workflows and recurring tasks using Alteryx or similar tools to improve accuracy and reduce cycle times.
• Build and maintain internal compensation reports using Excel, Tableau, or Power BI.
• Maintain system documentation, including workflow diagrams, data flow maps, and integration specifications.
• Ensure system integrity and continuity by documenting technical logic and providing technical support coverage for compensation operations.
• Support system testing, release management, and QA activities in collaboration with IT and business teams.
• Participate in special projects, including compensation plan modeling, process redesign, or data migrations.
• Foster the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

• Bachelor's degree in business, Computer Science, Information Systems, or related field—or equivalent business experience.
• 3–5 years of experience in compensation systems, sales operations, or enterprise data processes.
• Proficient in SQL, Alteryx, and Excel; familiarity with SAP Commissions (Callidus) and sales technology platforms.
• Experience with data integration workflows and troubleshooting large datasets.
• Strong analytical thinking and problem‑solving abilities.
• Solid understanding of compensation process flows and business rule logic.
• Experience leading cross‑functional programs/projects with teams like Sales Ops, Finance, and IT.
• Effective communicator with superior verbal, written, and presentation skills.
• Skilled in documenting technical workflows and solutions.
• Experience with visualization tools such as Tableau or Power BI.
• Self‑motivated, organized, and able to prioritize multiple requests.
• Comfortable working both independently and collaboratively across disciplines.
• Detail‑oriented with strong commitment to data accuracy and quality.
• Capable of resolving complex issues and escalating appropriately when needed.

• Bachelor's degree in marketing or business preferred.
• Advanced skills with Microsoft Office Suite.

• A valid driver's license may be required.
• Position requires up to 10% of travel.
• This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI").

Compensation starting at $82, depending on experience.

The salary…