Veterinary Receptionist - Pet Veterinary Hospital; Davidson

Veterinary Receptionist - Whole Pet Veterinary Hospital (Davidson)

Join to apply for the Veterinary Receptionist - Whole Pet Veterinary Hospital (Davidson) role at Mission Pet Health.

Whole Pet Veterinary Hospital is a full-service small animal hospital devoted to offering holistic, evidence-based care in a warm, client-centered setting. From routine wellness exams to surgery, dentistry, and integrative therapies like acupuncture and herbal medicine, we aim to provide comprehensive care that respects each pet’s whole wellbeing. We believe in building long-term relationships with both pet owners and their animals.

When clients come to us during stressful times, our goal is to reduce anxiety, explain options clearly, and treat each patient with empathy and expertise. We strive to make every visit as transparent and supportive as possible. Client education is integral to our approach. We take time to walk pet parents through our recommendations—whether conventional or holistic—so they feel confident and active in their pet’s care.

Clear communication and collaborative decision-making are foundational to our practice philosophy. If you’re seeking to join a team where advanced care, compassionate service, and personal growth are all valued, we encourage you to apply today.

• Be the Director of First Impressions:
  You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.