Accounts Receivable & Client Manager; Financial SVC SUPV

Under the general direction of the CAHFS Administration Officer, serves as the Billing and Revenue Cycle Manager responsible for the oversight, effectiveness, and continuous improvement of centralized billing, accounts receivable, client services, and revenue cycle operations across all CAHFS laboratory locations. Responsible for managing billing activities exceeding $9 million annually, including invoicing, payment processing, collections, contracts, client account management, and billing compliance.

Serves as the departmental subject matter expert for billing systems, revenue cycle processes, client account and case reports management, and financial controls.

Provides leadership and supervision to staff responsible for accounts receivable and client services operations. Develops and implements policies, procedures, internal controls, and performance measures that improve operational efficiency, customer service, financial performance, and compliance with University, departmental, and regulatory requirements. Partners with laboratory leadership, administration, and external stakeholders to resolve complex billing issues, optimize business processes, and support strategic initiatives. Serves as CAHFS case records custodian responsible for departmental management of legal inquiries.

Applicants will be screened after two weeks; and then on a weekly basis. The position can be filled prior to the removal date.

December 8, 2026

Minimum Qualifications
- For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in finance, accounting, business administration or a related field, or an equivalent combination of education and experience
• Experience managing and demonstrated ability to oversee billing systems, client accounts, collections, financial reporting, compliance activities, and operational workflows while utilizing technology and data analysis to improve efficiency, service delivery, and financial performance.
• Experience developing procedures and internal controls and demonstrated ability to interpret and apply policies and procedures to achieve goals, and ensure compliance with organizational policies and contractual requirements.
• Experience supervising and developing staff in a financial, accounts receivable, billing, or administrative environment. Proven ability to recruit, train, coach, evaluate performance, establish priorities, delegate work, foster a collaborative and customer-focused team culture, and ensure staff meet organizational goals and performance expectations.
• Experience using automated financial and billing systems to approve and perform transactions, and data analysis/reporting tools such as Microsoft Excel/Tableau to produce financial reports and effectively analyze operational and financial data.
• Demonstrated leadership skills, including leading by example and inspiring employees to excel in process execution and service delivery, and interpersonal communication skills to work effectively with a diverse group of individuals and establish positive working relationships with departmental faculty, staff and clients.
• Demonstrated analytical and problem-solving skills to research, interpret, and analyze financial and operational data, identify process improvement opportunities, and implement effective solutions.
• Knowledge and experience utilizing financial, billing, customer management, and reporting systems, including advanced proficiency in Microsoft Excel and other business reporting tools.

• Experience managing accounts receivable, billing, client service, or revenue cycle operations within a laboratory, healthcare, higher education, or veterinary clinic environment.
• Experience implementing process improvements, workflow enhancements, and business systems to improve operational efficiency, customer service, and financial performance.
• Knowledge of and experience using University financial systems, laboratory information management systems, and enterprise billing platforms.
• Knowledge of University financial policies, internal control practices, contract administration, and generally accepted accounting principles (GAAP).

• 50% - Accounts Receivable & Client Administration Management
• 25% - Documentation, Internal Controls, Legal Inquiry Response & Special Projects
• 25% - Personnel Management & Supervision

CAHFS provides…