APS Program Analyst

Under the general direction of the APS Director, the APS Project Analyst serves as a seasoned program and data professional supporting APS program operations through the administration of APS learning management systems and program data platforms, management of the APS educational and county stipend programs, the development of enduring policies and procedures, and support for training and implementation activities.

The APS Project Analyst serves as the lead administrator for APS learning management systems and data management platforms (e.g., Air Table), ensuring data integrity, regulatory compliance, and high-quality reporting. This role is responsible for analyzing program data; developing dashboards and reports; and applying data driven insights to support operational decision making, monitor implementation progress, and drive continuous quality improvement. The incumbent exercises independent judgment, analytical expertise, and professional discretion to identify implementation risks, recommend system and process improvements, and strengthen the overall effectiveness and sustainability of APS programs.

In collaboration with internal teams, county APS partners, CDSS, fiscal units, and external stakeholders, the APS Project Analyst facilitates stakeholder engagement, communication, and outreach activities that promote program participation and alignment with APS workforce development goals.

• Bachelor's degree in related area and /or equivalent experience / training
• Advanced experience utilizing Airtable and Salesforce data management systems to design and maintain automated workflows, dashboards, monitoring tools, and reporting systems that support program administration, efficiency, and contract deliverables.
• Experience leading and coordinating complex projects and program initiatives from planning through implementation and evaluation.
• Experience developing, documenting, and implementing standard operating procedures (SOPs), workflows to support program operations to meet contract deliverables.
• Experience collecting, managing, analyzing, and interpreting program data to evaluate outcomes, identify trends, measure performance, and develop recommendations that support program effectiveness and continuous improvement.
• Experience establishing and maintaining collaborative relationships with internal and external stakeholders to support program goals and successful project implementation.
• Strong written and verbal communication skills to prepare reports, presentations, training materials, and recommendations for a variety of audiences.
• Demonstrated analytical skills to identify programmatic issues, evaluate data, develop recommendations, and implement effective solutions to support program goals and objectives.

• Experience evaluating and refining program processes, procedures, and operational practices to enhance program effectiveness, efficiency, and service delivery.
• Experience in applying Quality Assurance or Continuous Quality Improvement concepts and strategies to support program quality, compliance, and ongoing enhancement of services.
• Experience with managing contracts and vendors and reporting requirements.
• Knowledge and experience in the use of project management software to support project planning, workflow coordination, resource tracking, and team communication.
• Experience developing visual reports, dashboards, and presentations using Tableau, or comparable data visualization tools to effectively communicate information to a variety of audiences.
• Knowledge of the Adult Protective Services (APS) Stipend Program or related Human Services programs, including program administration, eligibility requirements, participant tracking, reporting requirements, and stakeholder engagement. Knowledge of Destiny, Canvas, and other educational program databases.
• Knowledge of workflow automation tools and methodologies to enhance data collection processes, improve reporting accuracy, and increase operational efficiency.

• 35% - Program Data Management and Analysis
• 35% - Program Implementation
• 30% - Stipend Program Administration

UC Davis Continuing and Professional Education (CPE) is the workforce development and lifelong learning arm of the university. The division maintains the most diverse portfolio on campus, including online professional courses and certificates, contract training for public and private organizations and state…