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Operations Manager – Emergency Services

Job in Davis, Yolo County, California, 95617, USA
Listing for: ServiceMaster Clean of Fraser Valley
Full Time position
Listed on 2025-12-16
Job specializations:
  • Management
    Emergency Crisis Mgmt/ Disaster Relief, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
About Us

We are a leading disaster restoration company, providing emergency response and recovery services to our community. Our team supports property owners in their time of need after fire, flood, storm, and other catastrophic events. We are dedicated to rapid response, high-quality service, and compassionate care.

Position Overview

We are seeking an Operations Manager – Emergency Services to oversee our warehouse and lead our emergency services department. This role is critical in coordinating and dispatching jobs, ensuring teams are properly equipped, and providing leadership to field staff. The right candidate will be an experienced restoration professional with proven management skills and subject matter expertise in emergency services.

Key Responsibilities
  • Manage day-to-day operations of the emergency services team.
  • Oversee the warehouse, equipment, vehicles, and inventory to ensure readiness for emergency dispatch.
  • Coordinate and dispatch crews to jobs in a timely and efficient manner.
  • Provide leadership, coaching, and accountability for employees in the emergency department.
  • Ensure compliance with safety standards, industry regulations, and company policies.
  • Serve as the subject matter expertfor emergency response procedures and best practices.
  • Collaborate with project managers and reconstruction teams to ensure seamless project handoffs.
  • Monitor performance metrics and implement improvements in efficiency and service delivery.
  • Maintain strong client service standards and professional communication.
Qualifications
  • Minimum 3–5 years of experience in restoration/emergency services (required).
  • Proven management or supervisory experience with strong leadership skills.
  • In-depth knowledge of emergency mitigation procedures (water, fire, smoke, storm).
  • Experience with mold and asbestos protocols is a strong asset.
  • Strong organizational and communication skills.
  • Ability to work in a fast‑paced, on‑call environment.
  • Valid driver’s license and reliable transportation.
Why Join Us?
  • Opportunity to play a key leadership role in a respected restoration company.
  • Work with a supportive, skilled team dedicated to helping clients rebuild.
  • Competitive compensation package (salary and benefits).
  • Career growth in a fast‑paced and essential industry.
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