ServiceNow Developer - Davis, CA,
Listed on 2026-10-12
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Software Development
Software Engineer, Senior Developer, Javascript, Backend Developer
Job Description
Reporting to the Software Architect, the Service Now Developer is a senior technical resource who designs, builds, and implements solutions on the Service Now platform. The role automates business processes through highly complex workflows and custom applications that help UC ANR operate more efficiently and expand its use of the platform across the organization.
As our Service Now Developer, you'll own meaningful, high-visibility work on a growing platform rather than a narrow slice of someone else's roadmap. You'll see your solutions put to use across the organization and collaborate with a supportive and experienced technical team.
This position is a career appointment that is 100% fixed.
The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University.
Pay Scale: $93,200.00/year to $/year
Job Posting Close Date: This job is open until filled. The first application review date will be 10/23/2026.
Key Responsibilities 60% Service Now Development & Automation- Apply advanced software concepts to design, develop, test, and maintain platform solutions using JavaScript and core Service Now capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, Script Includes, and related technologies.
- Develop conversion and system implementation plans. Perform or direct highly complex data modeling, performance and integration testing and build interfaces.
- Build automated workflows with Flow Designer and other automation tools to streamline processes, replace manual work, and expand Service Now adoption across UC ANR.
- Create and maintain scoped applications and custom solutions that extend the platform beyond out-of-the-box functionality.
- Enhance service catalog items, forms, portals, and work spaces to deliver intuitive experiences for end users.
- Follow Service Now development standards that keep solutions maintainable, scalable, secure, and upgrade-ready.
- Design, build, and maintain integrations between Service Now and other enterprise systems using REST and SOAP APIs, Integration Hub, and web services.
- Manage development activities across the full lifecycle: technical design, coding, testing, code promotion, deployment, and post-implementation support.
- Develop and run testing for applications, workflows, integrations, and platform changes, and support deployment across Service Now environments.
- Diagnose and resolve complex application, scripting, workflow, integration, and performance issues.
- Assess custom solutions for compatibility with platform upgrades and remediate them as needed.
- Prepares and approves or obtains approval for system and programming documentation. Initiates and oversees changes in development, maintenance and system standards. Sets the technical requirements for complex software specifications.
- Partner with business stakeholders, analysts, and technical teams to translate requirements into scalable Service Now solutions and technical designs. Provide development expertise, technical guidance, and code review, and share knowledge with IT staff and others working with the platform.
- Maintain technical specifications, solution and integration documentation, development standards, and support procedures.
- Evaluate new Service Now features and recommend ways to expand automation and improve how the platform is used across UC ANR.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- Three to five (3-5) years of progressively responsible experience developing on the Service Now platform, including workflow automation, scripting, configuration, and custom application development.
- Proficiency in JavaScript and hands-on experience with Service Now technologies such as Business Rules, Client Scripts, Script Includes, UI Actions, and UI Policies.
- Advanced Experience building automated workflows in Flow Designer and developing or extending Service Now applications to support business processes.
- Highly Advanced Experience developing and supporting integrations using REST/SOAP APIs, web services, Integration Hub, or comparable technologies.
- Demonstrated ability to analyze requirements, design solutions, write and test code, troubleshoot complex issues,…
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