Tours Lead Action Officer

OPEN TO CURRENT DEPARTMENT OF THE AIR FORCE CIVILIAN EMPLOYEES ONLY. This announcement will be accepting candidate submissions until 11:45 EST, 17 November 2026.

OPEN TO CURRENT DEPARTMENT OF THE AIR FORCE CIVILIAN EMPLOYEES ONLY. This announcement will be accepting candidate submissions until 11:45 EST, 17 November 2026.

The AFRL Commander’s Action Group (AFRL/CCX) seeks to hire a DO-02 (GS-12/13 or equivalent) Tours Lead Action Officer at Wright-Patterson Air Force Base in Dayton, OH. The incumbent leads, develops, and executes tailored itineraries and end-to-end visit logistics for diverse AFRL engagements at WPAFB, including Distinguished Visitors (DVs) visits and outreach tours (community, STEM, etc.). Additionally, the incumbent provides advisory support to partner directorates executing industry, legislative, and academia engagements.

The incumbent plans and coordinates all AFRL Immersions for the AFRL Commander (AFRL/CC) and Front Office Group (FOG) members across WPAFB and Geographically Separated Unit (GSU) locations, while cultivating collaborative partnerships across base organizations.

• Serves as Tours Lead Action Officer in the AFRL Commander's Action Group (CAG) to lead, plan, and directly execute visits and tours at WPAFB for guests from government and defense organizations, including Distinguished Visitors (DVs).
• Takes direct ownership of originating, coordinating, and executing strategically tailored, detailed itineraries and agendas on behalf of the AFRL Front Office Group (CC, CA, CD, CT, CCC, CC-MA, and dTEOs), translating DAF/AFRL strategic priorities and specific visitor objectives into high-value engagements.
• Leads, coordinates, and directly executes full life-cycle visit logistics with meticulous attention to detail, including executive scheduling, transportation, lodging, meals, greeters, facility and lab access, parking, secure/unclassified VTC and AV support, security coordination, and detailed attendee rosters. Coordinates supplemental support as needed.
• Responsible for coordinating and planning all comprehensive AFRL Immersions for the AFRL/CC or any other AFRL FOG member. Synchronizes closely with AFRL Geographically Separated Unit (GSU) POCs across the enterprise to develop and execute remote immersion agendas and logistics.
• Establishes and maintains active collaborative networks with other CAG, Protocol, and Public Affairs (PA) teams across WPAFB mission partner organizations to synchronize multi-organization visits and joint high-visibility engagements.
• Plans, coordinates, and directly executes all AFRL outreach tours, including local community groups, educational organizations, and STEM groups.
• Advises partner directorates executing industry, legislative, and academic engagements, providing guidance on agenda development, facility access, and synchronization with broader laboratory priorities.
• Maintains close working relationships with designated Tour POCs across every AFRL mission organization and wing to streamline facility access and ensure unified visit schedules.
• Protects, maintains, and elevates the professional reputation, appearance, and prestige of AFRL to outside organizations through flawless operational execution, rigorous quality control, and executive-level professionalism.
• Employs frequent, open, and transparent communication across all echelons: conducts prep and sync sessions with senior leaders and tour participants prior to visits, delivers real-time operational updates, and facilitates post-visit out-briefs and action item tracking.
• Serves as an active, adaptable member of the CAG team, supporting front-office operations, cross-training and back filling other action…