Concierge Associate - Hospitality

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

Front Desk Concierge Associate

This part‑time position performs administrative functions such as answering phone calls, taking messages, dispatching transportation, following safety procedures in emergencies, and creating a positive first impression for guests and visitors at One Lincoln Park, a senior living community in Dayton, OH.

Competitive wage of $14.50 per hour. Excellent benefits including bonuses, a 401(k) with company match, holiday party, and Employee Appreciation Day.

About One Lincoln Park

One Lincoln Park is a premier retirement living community in Dayton, OH. We provide comprehensive amenities and services—dining, transportation, housekeeping, and maintenance—to our residents. Our mission is to provide independence, comfort, and safety, and we reward dedicated staff with competitive compensation and a rewarding work environment.

A Day in the Life of a Concierge Associate

Work directly with residents, visitors, and guests to provide a safe and welcoming first impression of One Lincoln Park.

General Responsibilities

• Greet visitors and encourage sign‑in.
• Answer phone professionally and direct appropriately.
• Work with the Marketing team to manage incoming sales‑related calls and walk‑in visits from prospective tenants.
• Light organization and cleanup of the main lobby area.

Administrative Responsibilities

• Use Microsoft Office programs to schedule conference rooms, perform data entry, and maintain the parking lot map.
• Typing, filing, stuffing envelopes, and stapling.
• Receive incoming packages.
• Participate in safety drills and follow all departmental procedures.

Documentation Responsibilities

• Complete prospect form for Marketing.
• Submit maintenance work orders as needed.
• Track messages, incidents, and daily log activity.

Resident‑Related Responsibilities

• Update vacation/hospital log sheets.
• Follow emergency policies and procedures.
• Conduct daily phone check‑ins with residents to ensure well‑being.

Cash Handling Responsibilities

• Sell and dispense postage for residents.
• Maintain and balance petty cash drawer.
• Receive payments and issue receipts when the Business Office is closed.

• Other duties as assigned.

Qualifications For a Concierge Associate

• Prior experience in a professional office setting.
• Strong customer service skills.
• Ability to communicate clearly using a multi‑line telephone, a two‑way radio, and intercom system.
• Proficiency in common computer software, including Microsoft Outlook, Word, and Excel, as well as in‑house security system and related equipment.

Work Schedule for a Concierge Associate

Part‑time: 7:30 AM–8:00 PM, 7 days per week. First and second shifts. Must have weekend availability.

Are You Ready to Join Our Team?

Fill out our initial 3‑minute mobile‑friendly application. We look forward to meeting you!

Location: 45429

Salary: $14.50 per hour

Seniority level: Entry level

Employment type: Part‑time

Job function: Other

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