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Customer Service Leader

Job in Dayton, Montgomery County, Ohio, 45404, USA
Listing for: AIDA-America
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below

Customer Service Leader

Maintain world class customer service relations through a customer facing attitude, responsive communication, equipment troubleshooting, job scheduling, and finding solutions to tough problems. EDUCATION A Bachelor's degree in Mechanical Engineering or an equivalent combination of education and experience. EXPERIENCE/REQUIREMENTS Experience in the field service business (including dispatching field service engineers for installations, warranty, breakdown and preventative maintenance service) of electro-mechanical capital equipment.

Experience with metal forming equipment installation and repair. First responder, ability to balance customer demands and company priorities and make sure the customer is ultimately satisfied and treated with respect. Excellent oral, written, and interpersonal skills.

Contact AIDA

AIDA-America Corp. is the North American manufacturing headquarters for AIDA Engineering Ltd., one of the largest stamping press manufacturers in the world with over $730 million in global sales. Please use the link below to send an email or fax your resume to:

AIDA-America Corp. Human Resources Department FAX :  Email responses to:

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