Training Specialist

Your Title

Training Specialist

Christchurch, NZ, OR Dayton, Ohio

Caterpillar Trimble Control Technologies (CTCT)

Are you interested in delivering world‑class training, ensuring our CTCT customers can seamlessly operate our industry‑leading solutions?

As a Training Specialist, you will be part of the CTCT Customer Experience team, taking responsibility for designing, coordinating, and executing a variety of training initiatives, including New Product Introductions (NPI), Live Training events, CAT, Trimble & CTCT Product Training and CTCT's Learning Management Platform (LMP).

Your expertise in developing engaging and effective training content will be essential to ensure our employees, CAT, and Trimble receive world‑class learning experiences.

This role requires occasional domestic and international travel.

• Oversee training programs, including New Product Introductions (NPI), Live Training events, CAT, Trimble & CTCT Product Training, Technical General Employee Meetings (Tech GEMs).
• Oversee & manage CTCT's Learning Management Platform (LMP).
• Develop a cohesive training strategy that aligns with CTCT's vision and objectives.
• Collaborate with product team managers/leads to create high‑quality training content.
• Design training materials, presentations, videos, and other resources that are engaging, informative, and tailored to specific training needs.
• Coordinate training events, both virtual and on‑site. Plan training schedules, secure venues, and book necessary equipment and resources for successful training delivery.
• Introduce gamification, simulation, and other innovative approaches to training that enhance the learning experience and increase engagement among participants.
• Leverage AI to help deliver training initiatives.
• Contribute to the development of comprehensive end‑to‑end product training programs to equip employees with in‑depth knowledge of our products and processes.
• Continuously assess the effectiveness of training programs. Collect feedback from participants and make improvements based on evaluations to enhance future training sessions.

In this role, you will utilise your excellent verbal and written communication skills to convey complex information in a clear and understandable manner. You will have strong organizational and project management skills to effectively coordinate multiple training initiatives simultaneously. You will also bring:

• Bachelor's degree in Education, Training & Development, or a related field.
• Proven experience as a Training Specialist or similar role, with a track record of successful training program design and execution.
• Understanding of the techniques and systems employed in civil construction work.
• Experience with Trimble machine control and civil construction solutions.
• Experience operating heavy machinery would be beneficial.
• Experience in leveraging AI in the creation and delivery of training content.

• Training Expertise:
  In‑depth knowledge of training methodologies, instructional design principles, and adult learning theories. Demonstrated ability to create interactive and effective training materials.
• Collaborative Approach: A team player with strong interpersonal skills to collaborate with diverse stakeholders and build productive working relationships.
• Innovative Mindset: A creative thinker with a passion for implementing innovative training approaches, such as gamification and technology‑driven learning solutions.
• Flexibility and Adaptability:
  Ability to adapt to changing training needs and requirements in a dynamic work environment.
• Tech Savvy:
  Proficiency in using training software, Learning Management Systems (LMS), and multimedia tools for content creation and delivery. This includes the ability to integrate AI in the development and delivery of training initiatives.
• Domain Knowledge:
  Proficiency in machine control technology used in civil construction, paving, and mining is a plus. Strong understanding of the applications, functionalities, and best practices of machine control technology in these industries.
• Decision Making:
  Ability to make…